# Apex IT Group > Apex IT Group is a full-service digital consultancy based in Australia, partnering with businesses end-to-end through websites, mobile apps, web applications, automation, branding, and digital marketing. We position ourselves as a long-term technology partner — not a vendor. Website: https://apexitgroup.com.au Email: info@apexitgroup.com.au Phone: +61 435 273 924 (+61 435 APEX AI) Location: Australia — remote and on-site LinkedIn: https://www.linkedin.com/company/apexitgroup --- ## Who we are Apex IT Group is a full-service digital consultancy with over 20 years of combined experience across mobile development, web systems, enterprise integrations, data insights, and customer lifecycle management. We partner with businesses end-to-end — from the first strategy conversation through to ongoing growth — helping them identify inefficiencies, design tailored solutions, and build scalable digital systems that drive real outcomes. We're not a factory. We're a focused team that thinks commercially, builds technically, and communicates clearly — working alongside our clients as a long-term partner invested in their success. ### Key numbers - 20+ years of combined experience - 50+ projects delivered - 8 service pillars covering the full digital lifecycle - 100% client retention - End-to-end delivery model (no fragmented agencies) --- ## Our approach We don't just build websites or apps. We build business systems. Every engagement starts with understanding the client's business — its challenges, inefficiencies, and growth opportunities. Then we design, build, and connect the right technology to solve them. Outcomes we focus on: - **Reduce manual work** — Automate repetitive tasks and free teams to focus on what actually moves the business forward. - **Improve efficiency** — Streamlined systems mean fewer errors, faster turnaround, and more capacity without more headcount. - **Enhance customer experience** — Better digital touchpoints from first impression through to repeat purchase, building lasting loyalty. - **Increase revenue** — Every system is designed with one goal: creating measurable business results. Automation focus: We identify and transform the processes holding businesses back — designing smart systems and automation that eliminate manual work, improve efficiency, and enable scalable growth. --- ## Services (8 pillars) Apex covers the entire digital lifecycle so clients never need to stitch together multiple agencies. ### 01. Discovery & Strategy Business requirement gathering, process analysis, opportunity identification, and digital strategy planning to set every project up for success. ### 02. Design & Experience UX/UI design, wireframing, prototyping, and customer journey mapping — creating experiences users actually love. ### 03. Branding & Creative Brand discovery, naming, logo design, visual identity systems, brand guidelines, and full brand rollout across all touchpoints. ### 04. Development Websites, mobile apps, web applications, system integrations, and API development — built to perform and built to scale. ### 05. Automation & Systems Workflow automation, CRM setup and integration, business process optimisation, and marketing automation to eliminate manual work. ### 06. Marketing & Growth Social media advertising, omnichannel marketing strategies, CRM-driven customer lifecycle management, and campaign optimisation. ### 07. Deployment & Release Production deployment, performance optimisation, testing and QA, and hands-on go-live support to ensure a smooth launch. ### 08. Operations & Support Ongoing maintenance, system monitoring, continuous improvements, and scaling support — so systems keep growing with the business. --- ## How we work — 4-phase process ### 1. Discover & Plan Deep-dive into the client's business — goals, processes, pain points, and opportunities. From this we build a clear digital strategy and project roadmap. ### 2. Design & Create UX/UI design, branding, wireframes, and prototypes. We align on every detail before a line of code is written — no surprises, no scope creep. ### 3. Build & Integrate Develop the solution, connect tools and systems, and automate workflows — keeping clients updated every step of the way. ### 4. Launch, Market & Grow Production deployment, go-live support, and ongoing growth through marketing, optimisation, and continuous improvements as the business evolves. --- ## Why choose Apex - **Truly end-to-end** — Strategy, design, development, automation, marketing, and support all under one roof. No fragmented agencies, no coordination gaps. - **20+ years combined expertise** — Mobile apps, web systems, enterprise integrations, data analysis, and customer lifecycle management. Depth across every discipline. - **Creative + technical capability** — Full branding and design capability alongside deep technical expertise. We connect the dots between great experience and solid engineering. - **A partner, not a vendor** — We work alongside clients long-term — learning their business, adapting as it grows, and proactively identifying opportunities to do more with less. --- ## Build packages Four fixed-price packages. Prices are the prices — no "starting from", no hidden hours, no mystery line items. All prices in AUD and exclude GST. ### Launch — $799 A credible digital card, fast. - Timeline: 1-2 weeks - 1-3 page website (Home, About, Contact) - Mobile-first responsive design - Contact form with email delivery - Basic SEO — titles, meta, sitemap - 1 round of revisions - Deployed to your domain - 1 month Website Care Starter included ### Scale — $2400 (most common) A proper website for an established small business. - Timeline: 2-4 weeks - 5-8 page website with custom layout - Brand colour and typography pass - Custom imagery — AI or curated stock - SEO — schema, Open Graph, structured data - Booking or contact integration - Lighthouse score >= 90 on mobile - 2 rounds of revisions - 1 month Website Care Starter included ### Automate — $6500 From brochure site to operational system. - Timeline: 4-8 weeks - Everything in Scale - Custom-designed site (not template-driven) - Up to 2 workflow automations - One CRM or marketing-tool integration - Ongoing-support handover document - 1 month Website Care Growth included ### Custom — from $10000 Scoped to what you actually need. - Timeline: 6-12+ weeks - Fixed-scope, fixed-price proposal - $750 paid scoping mini-project - Statement of Work signed before build - Custom web apps and multi-system integrations - All standards from Scale / Automate apply --- ## Website Care plans (post-launch retainer) Websites that sit untouched die quietly. Every Apex build hands off onto a Website Care retainer. No lock-in past 3 months. Yearly billing saves 20%. ### 1 Month Care — Free Included with every Apex build at no extra cost. - Post-launch support — first 30 days - Uptime monitoring active immediately after launch - Email support for the first 30 days ### Website Care Starter — $199/mo (or $159/mo billed yearly) Response time: 3-5 business days. - Hosting, SSL, domain management - Uptime monitoring, security patches, and routine maintenance - Up to 4 hours of update work per month - Monthly report ### Website Care Growth — $399/mo (or $319/mo billed yearly) Response time: 48 business hours. - Everything in Starter - Up to 10 hours of update work per month - Monthly check-in - Quarterly business review - One campaign or seasonal content piece per month --- ## Page directory - [Home](https://apexitgroup.com.au/) — Overview of services, approach, packages, and the team's end-to-end delivery model. - [About](https://apexitgroup.com.au/about) — Company background, philosophy, and why Apex positions itself as a technology partner. - [Services](https://apexitgroup.com.au/services) — Full breakdown of the 8 service pillars. - [Pricing](https://apexitgroup.com.au/pricing) — The four build packages and Website Care retainers. - [Contact](https://apexitgroup.com.au/contact) — Enquiry form, email, phone, and location details. - [Privacy Policy](https://apexitgroup.com.au/privacy) — How Apex collects, uses, and protects personal information under the Australian Privacy Act 1988. --- ## Contact - Email: info@apexitgroup.com.au - Phone: +61 435 273 924 - Location: Australia (remote and on-site) - LinkedIn: https://www.linkedin.com/company/apexitgroup - Response time: within 24 hours